| method
and tools
Getting started and keeping the PPR-momentum up and
running is challenging not due to inertia, red-tape and reluctance
to change in government.s Although there indeed are such general
challenges in governments, these are not specific to IT applications.
What is in shortage is taking a pro-active organizational choice
when deciding on IT. Instead governments apply government in incremental
and survival of current practices of governments as the leading
principles. The PPR-concept prompt governments to illuminate the
organizational visions of governments, rather than the technical
visions of e-government.
Also, PPR wants (suggests) governments to turn the
table in favour of digital solutions. PPR ask government to argue
which activities that can not be digitalized 100%. Using this rhetoric
trick, the IT-scepticals need to argue against the IT-applications.
Although this "utopian" view on IT is walking on academic
fire, this method can help moving the IT strategic planning up to
a more pro-active level.
Finally, PPR asks governments to apply IT as a part
of all its activities, actions and deliverables. The methodological
problem is that few, if any, have a coherent view on governments
and therefore no one will be qualified to give the grand view of
all IT applications needed in governments. The route to take is
to model all activities, actions and deliverables as a starting
point and then design the IT applications. Too often, governments
undertake the modelling efforts as a part of implementing an already
decided IT strategy.
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